We’re here to help.

Need help with a payment, download, or your library?

Help us find your purchase

Include the book title, your purchase email, your Razorpay payment reference (starting with “pay_”), and a short description of the problem. For a faulty file, tell us your device and PDF reader.

Never send your card number, CVV, bank password, or OTP.

Can’t find your ebook?

Check the purchase email and spam folder. Your personal access link opens your library on another device. You can also request another link from My library using your purchase email and payment reference.

Paid but the book hasn’t appeared?

Retry payment confirmation from your library and check your email. Please don’t pay again while confirmation is pending. If it still doesn’t work, email us with the payment reference.

Refund requests

Please read our cancellation and refund policy and email the details above. For delivery information, see digital delivery.